The Family at the Kitchen Table Doesn’t Care About Our Database

by Milestone Property Group

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The Family at the Kitchen Table Doesn’t Care About Our Database

By Nicholas Weathers

These are my personal views, based on publicly available information. They do not represent South Central Kansas MLS or its Board of Directors, on which I serve.

It’s 10:47 on a Tuesday night.

The kids are asleep. There’s a job offer open on a laptop and a calculator sitting between two people who have already run the numbers three times.

Better pay. Grandparents twenty minutes away. Someone who could pick up a sick child without either parent having to explain themselves to a supervisor.

They want to say yes.

But first, they have to sell the house.

They look around the kitchen they finally got around to painting. There’s a pencil mark on a doorframe they’ll need to photograph before they leave. Upstairs is a child who will be furious about moving until someone mentions having a bedroom big enough for a sleepover.

The equity is their down payment. The timing determines whether they’ll be making two housing payments. The sale price determines how much breathing room they’ll have when they get there.

Eventually, one of them closes the laptop.

“Let’s call Nicholas tomorrow.”

That is the responsibility I think about when our industry starts discussing its future.

Those people are trusting me with the bridge between the life they have and the one they’re trying to build.

They deserve every useful tool I can put to work.

And then we get to explain the machinery.

Too often, explaining a marketing strategy turns into explaining what the system will allow.

Here is where we can advertise. Here is when we can advertise. Here is what happens if we do that before we do this. Here is what information goes out, where it goes, and how much say you have once it gets there.

The homeowner asked how we’re going to sell their house. Somehow, we’re giving them an orientation to the database.

Some requirements serve important purposes. Cooperation, accurate information, and accountability matter. But we should be able to explain how a requirement benefits the people we represent, and we should be willing to examine whether there is a better way to accomplish its purpose.

“It’s always been done that way” has had a very comfortable career in real estate.

I think it’s time to make it work a little harder.

The rest of our lives are already connected.

I can land in another city, open Uber, and get a ride. I can find an Airbnb across the country using the same account I used somewhere else.

The destinations are different. The technology travels with me.

Nobody needs to pretend Wichita is Las Vegas for that to work.

Yet real estate remains remarkably compartmentalized. Cross a market boundary and you can encounter another system, another process, another set of requirements, and another explanation of why things work differently here.

Local expertise absolutely has value. Knowing the neighborhood, understanding the housing stock, interpreting comparable sales, and recognizing the details that affect a transaction are part of good representation.

That expertise should be supported by connected technology. I have a hard time believing it requires every market to maintain its own technological island.

A common system can carry information across the country while a knowledgeable local agent explains what it means.

We are capable of both.

That is why Open Real Estate has me excited.

The proposed ability to enter a listing once and distribute it across MLSs, real estate portals, and other platforms sounds like the kind of progress our industry should be pursuing.

Less duplication. Better connections. Information moving more efficiently across company lines and market boundaries.

More of our effort going toward the work clients actually hired us to do.

The family at the kitchen table is hoping I find the buyer, negotiate well, anticipate problems, and get them moved. They have no emotional attachment to how many separate systems I use along the way.

Neither do I.

I’m also encouraged by the possibility of stronger cooperation across competing brokerages as private listing networks expand. A homeowner deserves a convincing explanation of how any recommendation to limit exposure serves their interests.

And yes, Real’s technology is f*ing amazing.**

I’m a Real Broker agent, so I’m especially excited to see Real REMAX Group partnering with other major industry players, including Keller Williams, HomeServices of America, and AGNT, the parent of eXp Realty and NextHome, to bring Open Real Estate to life.

I’m still behind the curve on using everything Real already makes available to me.

Every time I catch up, I discover something else I should have been using six months ago. Apparently, the technology department did not agree to pause development while I answered my texts.

But the more I use, the higher my expectations become.

I’ve seen what happens when a company takes technology seriously. Better tools can give us useful information faster, eliminate unnecessary steps, and help us spend more of our attention where it matters.

That makes me enthusiastic about the direction of the industry.

Open Real Estate has to earn its own reputation through execution. But I am absolutely along for the ride, and I want to see that ambition applied to the systems underneath our business.

The homeowner should have more of a voice, too.

It is their house. Their equity. Their family making the move.

After we explain the options and trade-offs, their informed preferences should carry substantial weight.

Broad exposure is often the strongest strategy, and it is frequently my recommendation. Other sellers have circumstances that deserve a different discussion.

That includes how information about their home appears publicly.

Days on market and price reductions can provide context. They can also become the entire story. A sensible adjustment turns into a distress flare. A home with a smaller buyer pool becomes “something must be wrong.”

Accurate records matter. So does asking whether every detail needs to appear in every setting, in the same format, throughout the marketing process.

I want to know whether Open Real Estate can offer more thoughtful choices. Its final policies will determine that. It does not currently override local MLS requirements, and its own rules deserve scrutiny.

Being excited does not mean I’ve stopped asking questions.

As an MLS director, my personal view is that our local organization should engage early, evaluate the opportunity, and explore how to contribute. We have useful expertise to bring. Let’s bring it.

Eventually, it’s moving day.

The kitchen is empty. The pencil marks are saved in a photograph. Someone packed the charger that was definitely supposed to stay out.

If we’ve done our jobs well, the family may never know which systems exchanged their listing information or how much administrative work better technology eliminated.

They’ll know their agent kept them informed. They’ll know the problems got handled. They’ll know they can afford the next chapter.

That is what I want more of our time, technology, and energy going toward.

Open Real Estate has a great deal left to prove. But I’m excited to see the industry thinking beyond the boundaries we’ve gotten used to working inside.

The people moving across those boundaries deserve a system that can keep up.

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Milestone Property Group
Milestone Property Group

+1(316) 910-2910 | nicholas.weathers@gmail.com

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